Privacy Policy
Last updated: January 2026
1. Information We Collect
When you create an account, place an order, or contact us, we collect information such as your name, email address, phone number, delivery address, and order history. Payment details are processed directly by our payment partner (Razorpay) — we do not store your card or bank details on our servers.
2. How We Use Your Information
We use your information to process orders, send order confirmations and shipping updates, respond to support requests, and — where you've opted in — send you promotional offers. We do not sell your personal information to third parties.
3. Data Security
We use industry-standard measures including encrypted connections (HTTPS), hashed passwords, and secured payment processing to protect your data. Access to customer data within our organization is limited to what's needed to fulfill your orders and support requests.
4. Cookies
We use essential cookies to keep you logged in and remember your cart. We may use analytics cookies to understand site usage and improve our service.
5. Your Rights
You can access, update, or delete your account information at any time by logging in, or by contacting us at support@electromart.com.
6. Contact Us
Questions about this policy can be sent to support@electromart.com.
This is placeholder content — have it reviewed by a lawyer familiar with Indian data protection law (DPDP Act 2023) before publishing.